Your safety is our priority...

Your safety is our priority...

A letter from our family to yours...

To all of our valued customers and employees

Your health and safety is our number one priority.

Please be assured that the Eating House family remains vigilant in following the advice of the Australian Government. We are also mindful of the impact on our people’s livelihoods during this challenging time and we are doing everything we can to keep our staff employed, whilst following the ever changing recommendations from all relevant authorities.

We have been closely monitoring the coronavirus (COVID-19) situation and will continue to do so on a daily basis.

The Australian Government Department of Health has stated that it is very unlikely that COVID-19 can be spread through food, but we are taking additional precautions, and in light of recent developments, we have ramped up our procedures in an effort to maintain the health of our people, as well as continuing to serve the needs of our customers.

Effective immediately…

  • We are still open to dine in, with a maximum of 100 people on the premises at any given time. We are also seating guests on every second table to increase the space between people.
  • We are open for pick up, as usual, 7 days per week. Orders can be phoned ahead in advance or placed online, to minimise contact and wait times.
  • We have extended our delivery service to include our full menu, including breakfast, lunch & dinner, 7 days per week.
  • We are now offering a contact-less delivery option for all delivery orders. Your delivery will be left at your door, rather than handed to you.
  • We are committed to keeping our staff informed on coronavirus-specific hygiene and cleaning procedures. This includes more frequent hand washing and continual cleaningand sanitising of all high contact surfaces and equipment.
  • We encourage our staff and customers to practise good respiratory hygiene, inclusive of covering your mouth and nose with a tissue when coughing or sneezing, coughing into a flexed elbow, disposing of tissues and washing your hands rigorously (for at least 20 seconds) with soap or alcohol-based rubs.
  • We actively encourage any employee who is feeling unwell to refrain from coming to work until seeking medical advice from a qualified practitioner. Please self-isolate until results are conclusive.
  • We will continue to monitor the Department of Health alerts and provide any important updates to our staff and customers as soon as they are available.

My family and I are committed to doing everything we can to keep everyone that enters Eating House healthy. We continue to be committed to helping meet the needs of our local community. We are committed to doing everything possible to maintain our business and keep our amazing team in work.

Please stay safe and look after each other during this worrying time.

Cybelle x

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